The first phase for reserve notification is in place. New City card holders are receiving pickup dates either by email or an automated phone message. You will notice that wrappers are printed in a new format; the first 3 letters of your last name and the last four digits of your library barcode. Having your library card in hand will facilitate finding your reserve. Last names can start with the same three letters, so it wil be faster and more accurate to identify your material by the last 4 digits of your barcode. Names are shelved in alphabetical order, then we'll shelve according to numerical order. For example, MAR 2486 will be shelved before MAR 9128. If picking up items for family members it will be helpful to have their cards. The self-checkout machines prevent errors by only allowing checkouts on the account that placed the reserve. Your library card is the safest and most accurate way to protect your account and we encourage you to bring it with you every visit.